Refund and Return Policy Generator

Answer a short set of questions about your business and get a refund and Return Policy written from standard clauses, ready to review and publish. Your answers stay on your device.

What the document covers

9 possible sections — Sections marked conditional appear only when your answers call for them.

1. About this policyAlways included
2. Refund windowAlways included
3. What can be refundedAlways included
4. Statutory right of withdrawalConditional
5. Digital goods and downloadsAlways included
6. Cancelling a subscriptionConditional
7. How to request a refundAlways included
8. How refunds are paidAlways included
9. ContactAlways included

Rules this document helps you address

Which of these apply depends on where your users are. The generator works it out from your answers.

Why generate it instead of copying a template

A copied template describes someone else's business. It names their data, their processors and their jurisdiction, and a regulator reading it will notice. This generator builds the document from your own answers, and flags the clauses your answers still leave blank.